Our Policies
We believe in transparency. Here you'll find everything about how we handle orders, returns, and your data.
All sales are final unless the product arrives damaged.
Shipping Policy
At Vidhi Collection, we carefully pack every order to ensure your products reach you safely and beautifully. Order Processing: Orders are generally processed within 1–3 business days after confirmation. Delivery: Delivery timelines may vary depending on your location and courier service. Estimated delivery details are shared at the time of order. Shipping Charges: Standard delivery charges are applicable as displayed at checkout. Free delivery is available on eligible orders as mentioned on the website. Delivery Delays: Delivery may occasionally be affected by weather, holidays, courier delays, or circumstances beyond our control. For any delivery-related assistance, please contact our support team.
Return Policy
We want you to love every piece you purchase from Vidhi Collection. If you receive a product that is damaged, defective, or different from what you ordered, please contact us as soon as possible after delivery. Return/Exchange Request: Please contact us within 48 hours of receiving your order and share clear photos/videos of the product and packaging where required. Product Condition: Products must be unused, unworn, unwashed, and returned with the original tags and packaging. Non-Returnable Items: Products that have been used, washed, altered, damaged after delivery, or returned without original tags/packaging may not be eligible for return or exchange. Approval: All return or exchange requests are subject to verification and approval by Vidhi Collection. For assistance, please contact our support team before sending any product back.
Privacy Policy
At Vidhi Collection, we respect your privacy and are committed to protecting the information you share with us. We may collect information such as your name, phone number, email address, billing and delivery address, and order details when you place an order or contact us. This information may be used to process orders, arrange delivery, provide customer support, communicate important order updates, and improve our services. We do not intentionally sell or misuse your personal information. Information may be shared with relevant service providers, such as payment or delivery partners, only when required to fulfil your order or provide our services. By using our website and placing an order, you agree to the practices described in this Privacy Policy. If you have any questions regarding your personal information, please contact Vidhi Collection
Terms of Service
Welcome to Vidhi Collection. By accessing or using our website, you agree to the terms described below. Products: Product images are provided for representation. Actual colours may vary slightly due to lighting, photography, and individual screen settings. Pricing: Product prices, availability, offers, and other details may be updated without prior notice. Orders: An order is considered confirmed after the required order details are successfully submitted and accepted by Vidhi Collection. Payments: Customers are responsible for providing accurate information required to complete their order and payment. Product Availability: Orders are subject to product availability. In exceptional situations, Vidhi Collection may contact the customer regarding product availability or order-related issues. Website Use: Customers agree not to misuse the website, submit false information, or engage in activities that may harm the website, business, or other customers. By using this website, you acknowledge and agree to these Terms of Service.
Have questions about our policies?
We're here to help. Reach out to us and we'll respond as quickly as possible.
